Namucuo scenic area responded that “tourists said that they were almost beaten when shooting videos”: they did not push and shove, but apologized

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@ Namucuo National Park issued the “explanation on the problems reflected in” a Feng’s travel “on the 2nd, which explained the relevant situation, saying that the staff of the scenic spot did not take a Feng’s mobile phone and restart it, and there was no pushing behavior. The scenic spot apologized to a Feng for the service attitude of the staff and obtained his own understanding. The full text of

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is as follows:

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are concerned about the people who care about the Nam Mu CuO scenic spot:

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about the tiktok bloggers’ “travel of the peak”, which is released by the media platform, and the local people have been playing the matter by the local staff.

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first of all, we sincerely welcome the major media and we media platforms to put forward valuable opinions on the management and service of scenic spots. We will also investigate and deal with the problems reflected by the media, and publicize the processing results and improvement measures as soon as possible.

we found in the surveillance video survey, the “tiktok” trip of the jitter “blogger” (hereinafter referred to as the peak) arrived at the Nam Mu scenic area at 13:06 pm on September 30, 2020, and 13:07:07 entered the ticket access channel in reverse direction. 13:08:00 left the channel and had no contact with the staff for less than 53 seconds. When a Feng took his own video with his mobile phone before entering the channel, the scenic spot staff mistakenly thought he was shooting him and asked a Feng to delete the video. In the mobile phone video deletion process, the staff quarrel with the peak, but the words are not as intense as the trembling sound and the description in micro-blog video. No “you try the police” and “police kill you”. The staff in the scenic area did not take the mobile phone and restart the action. The staff in the scenic area did not push tiktok. Two people were in channel 1 during the dialogue. Ah Feng is in channel 3, so there is no pushing behavior. After the

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incidents, the group company and the industry authorities attached great importance to this issue and arranged the deployment as soon as possible. We should face it with the attitude of seeking truth from facts, eliminating fake and self-examination. On the evening of September 30, after mastering the actual situation, the scenic spot apologized to a Feng for the service attitude of the staff and obtained his own understanding. He pointed out that the unreal content of a Feng’s video and his comments were not true, and asked him to correct it.

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Namucuo is a famous scenic spot in the area. The management team of the scenic area is sorry for such problems. In the future management, more attention will be paid to the cultivation of staff service attitude to comprehensively improve the service level of tourists in the scenic area. We sincerely invite all walks of life, especially media friends, to put forward valuable opinions. In awe of nature and tourists, let’s protect green waters and mountains together and promote civilized tourism.