Is the annual card of B & B for unlimited times a pit or a profit?

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are attracted by the words “live indefinitely a year”, “stay one night and return to the original”. In the recommendation article, Pingping (pseudonym) of Chengdu citizen bought an annual B & B membership card for 1298 yuan.

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but when it comes to booking, Pingping discovers that her favorite hotel will not have a room until March next year, and she needs to pay a deposit of 2500 yuan per room night. “If so much margin is called to this platform, what if (platform) runs away?”

Pingping felt that she had fallen into a trap and asked the platform side to refund the card and fee. However

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attracted 40 high-end B & B in 25 cities of

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of

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only spend 1298 yuan a year to live in

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at any time. 40 high-end B & B in 25 cities in China can stay at any time, covering a large number of scenic spots, and can reserve 1 room for 4 nights or 2 rooms for 2 nights at a time In the middle of August, Pingping happened to see a wechat tweet, which introduced an annual B & B membership card for unlimited times a year. As long as you pay 1298 yuan to buy a card to become a member, you can enjoy the right to live at will within a year.

related tweets

refund promises

merchants’ tweets introduce that more than 40 high end B & B hotels in 25 cities in China, such as Chengdu, Xi’an, Haikou, Kunming and Lijiang, can live freely, and most of them are located near the scenic spots.

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Pingping is a little excited. What makes her decide to buy the new hotels in August announced in the tweet. Pingping happens to have two hotels that Pingping has always liked. On August 15, Pingping bought an annual B & B membership card and imagined her trip in September and October. As soon as

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were put on the line, the informants were confused that

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would not have a room until March next year.

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had to pay a deposit of 2500 yuan every night.

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had to pay a deposit of 2500 yuan every night, which was the online time of Pingping Zhongyi hotel. She and her friends click to enter, but found that recently has been ordered. Entering the “free booking” link, I found that the hotel will not have a room to book until March next year. If you go on weekends, wait until May next year.

in addition, the room deposit is as high as 2500 yuan per room night, which is far more than the deposit amount of the hotel on other platforms. “I have to pay 5000 yuan for two nights, and according to its regulations, the deposit will not be returned until I check in and check out, which means that the 5000 yuan will be put in his company for more than half a year.” She has opened another hotel of her choice, which will not have a room until February next year.

“I asked, said that the number of members of B & B annual membership card is large, and the number of people who rob them is also large, so we have to fight hand in hand.” Pingping is very angry. She thinks that the company deliberately throws out high-end popular hotels to attract customers, but it can’t meet the demand of customers. It’s a hole for consumers.

dispute between the two sides:

consumer: unable to book room, refund!

platform side: reject!

“if I knew that the two hotels had only two rooms for everyone to grab, I would not buy a card.” Pingping said, “now my appeal is to refund.” On the

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platforms, this hotel has only two rooms per day. Can consumers see this situation? In this regard, Chen long, the operation director of Chengdu Xiangzhu Technology Network Co., Ltd., said, “in the company’s small program, click a hotel or B & B, and then click” Hotel Introduction “after entering, which will indicate the number of rooms

at present, the platform refused Pingping’s refund request.

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reporters saw in the tweet page of ordering B & B cards that users have three channels to refund: first, there is no room available for booking on the platform within 30 days after the membership card is activated; second, there is no room available for check-in after successful booking; third, there is price increase and forced consumption on holidays.

“our platform rooms are up to 90000 nights a year, which can fully meet the needs of members.” Chen Long said that Pingping only focuses on a single hotel, while the platform emphasizes all the housing resources on the platform. “In September, at present, Hongyuan, Ya’an and other places on the platform have sufficient housing resources.” He admits that it’s not appropriate for a single hotel customer to buy the card.

■ lawyers should carefully read the card instructions before purchasing

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. According to Jiang Luxian, a lawyer from Sichuan taihetai law firm, when consumers purchase the annual B & B membership card, they have reached a contractual relationship with the platform, agree to become members and follow the membership rules. However, due to the low price of this kind of annual card itself, the hotels that can be reserved contain many room types whose value far exceeds the price of the annual card. Therefore, read the card instructions carefully before purchasing. Once you agree to become a member, you need to abide by the rules of the platform.

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as for the deposit problem that Pingping, a citizen, is worried about, Mr. Jiang thinks it is a little similar to the deposit for sharing bicycles before. If the housing supply is far lower than the subscription demand of card users, and the users fail to book repeatedly, they will naturally feel “cheated” by the platform. At that time, regardless of whether the deposit is embezzled, the user experience will be greatly reduced. If the hotel fails to provide a refund, the user has the right to claim for compensation according to a certain day. Chen Xiaohu, a lawyer at Jun Zejun (Chengdu) law firm of

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, believes that as a businessman, consumers should be informed of the use rules and precautions of the card when selling B & B cards, and consumers have the right to know. If the business does not clearly inform the consumers of the relevant rights and obligations, the consumers can return the card through the consumer association and litigation.

■ who is suitable for extended reading of

B & B cards?

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in recent two years, there have been many B & B cards in China. Most of them live free for one year after signing a contract, and the price ranges from hundreds to thousands of yuan. When booking a room, a deposit (or deposit) is paid in advance. There are certain restrictions on booking. For example, the next one can only be reserved after the last order is checked in.

someone has tasted the sweet, liveSeveral times I received the returned deposit (or deposit) quickly. Some people can’t book their favorite B & B / hotel, or they can’t receive the deposit (or deposit) paid out for a long time. Therefore, relevant complaints occur from time to time. A Zhihu netizen of

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calculated an account: take a B & B card that costs 688 yuan for one year as an example, the settlement price of B & B should be at least 150-200 yuan a night, gambling that users can’t use it five times a year. If there are users who live as they like, 10 times a year and 8 times a year, the platform will lose money.

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at first listen to a good B & B card, but does it actually smell good? According to industry insiders, there are the following types of people who are relatively suitable for this card: 1. Retirees; 2. People who are not so selective about B & B hotels; 3. Freelancers; 4. People with long holidays, such as students; 5. Full time mothers.

Chengdu Business Daily – Red Star News reporter Zhang yingsha He Zheng

Chang Wei Yan Xue Tu according to the original title of

on the Internet: is the annual card of B & B stay unlimited or earned? “